SHAREHOLDER RESOURCE CENTER

This specially curated collection of resources is designed to support shareholders of Helo, Corp.

Helo Corp. is the parent company of VYVO Network PLC and the other VYVO entities that operate the VYVO business worldwide. 


REQUEST A STOCK CERTIFICATE

Complete this form and email to inbox@cleartrusttransfer.com. We will send you a link to pay the $110 fee, which includes international courier delivery.


UPDATE CONTACT INFORMATION

Complete this form and email to inbox@cleartrusttransfer.com.


FREQUENTLY ASKED QUESTIONS

Click on a topic below to find its related questions and answers.

TRANSFERRING STOCK:

  • HOW DO I TRANSFER MY SHARES TO SOMEONE ELSE?

    Send an original, endorsed  instruction letter to our office at 16540 Pointe Village Dr, Ste 210, Lutz, FL 33558, USA. When we receive your package, we will send you an email with a link to pay for the transfer fee.

  • DOES A STOCK TRANSFER INSTRUCTION LETTER FROM AN INDIVIDUAL SHAREHOLDER (NOT A COMPANY) HAVE TO BE NOTARIZED OR IS THAT JUST FOR A COMPANY?

    Yes, any shareholder who desires to transfer stock to another name must complete the instruction letter, sign it, and have that signature either (i) Medallion Guaranteed (for U.S. shareholders), (ii) notarized (for non-US shareholders in countries where notaries are possible), or (iii) signature-guaranteed in some equivalent manner such as third-party witnessed (in countries where notaries are impossible or cost-prohibitive). If you live outside the US, please also enclosed a copy of your passport or other government-issued ID to verify your signature.

  • WHAT DOES "ENDORSE" MEAN?

    Your endorsement is your signature approval that authorizes a transaction. In the case of transferring shares to someone else, you would complete the instruction letter  provided and sign where indicated. This has the effect of endorsing your shares over to someone else.

  • HOW DO I REQUEST A PHYSICAL STOCK CERTIFICATE?

    Complete this form and email it to inbox@cleartrusttransfer.com. Because you are not transferring your shares to another person, the original instruction letter is not required and an email copy is acceptable. Alternatively, you can mail this form to ClearTrust, LLC, 16540 Pointe Village Dr, Ste 210, Lutz, FL 33558, USA.

  • IS THERE A FEE FOR TRANSFERRING STOCK OR REQUESTING MY BOOK ENTRY SHARES TO BE CERTIFICATED?

    Yes. The fee to transfer your shares to someone else is $60. This covers the cost of transferring shares from one person to one other person (regardless of where the persons live). If you desire to transfer shares to more than one person, the fee is $50 for each additional person. The fee to request a physical stock certificate is $110 (which includes international courier delivery of the certificate).

  • HOW DO I SELL MY STOCK?

    ClearTrust does not buy or sell shares. You may sell them through a broker or private transaction, keeping in mind that you must comply with applicable securities laws when doing so. Please see more information provided below.



RESTRICTED STOCK:

  • WHY IS MY STOCK RESTRICTED?

    Stock that is issued directly from an issuer or acquired by affiliates of an issuer is restricted unless there is a registration or safe-harbor exemption that allows them to be sold.

  • HOW CAN MY RESTRICTED STOCK BECOME FREE-TRADING?

    T

    You must qualify for a resell exemption to sell the shares. Section 4(a)1 is a popular exemption. Under this rule, you can sell your shares in a public transaction and apply to have the legend removed once certain provisions are met. To do so, complete this form and follow the instructions contained therein.

  • IS A LEGAL OPINION REQUIRED TO RELEASE THE LEGEND FROM MY SHARES?

    Yes. A legal opinion is required by the issuer, ClearTrust, and the broker/clearing firm handling the deposit of your shares. The same opinion provided to ClearTrust may be provided to the broker/clearing firm.

  • HOW CAN I GET A LEGAL OPINION?

    You have two options. You can either contact the issuer’s retained legal counsel, or you can contact outside qualified securities counsel. It is important that you choose an attorney who is knowledgeable about Section 4(a)1. We recommend Ken Grace, who is acquainted with Helo Stock and offers a discounted rate to its shareholders: kgrace@lashwilcoxandgrace.com



YOUR ACCOUNT AND STOCK:

  • I HAVE MOVED OR MY CONTACT INFORMATION HAS CHANGED. HOW DO I UPDATE MY ADDRESS OR CONTACT INFORMATION?

    Please communicate your new mailing address to us via email inbox@cleartrusttransfer.com or mail. You will be required to identify the account by providing the name of the security, the name of the registration as reflected on the stock certificate or Book Statements, and your old address. You can do this by completing the Contact Information form above.

  • I WOULD LIKE A STATEMENT OF MY ACCOUNT. HOW DO I REQUEST ONE?

    Email us your request at inbox@cleartrusttransfer.com

  • CAN YOU TELL ME HOW MUCH MY STOCK IS WORTH?

    As a Transfer Agent we do not have a license to discuss valuation of securities. Please reach out to a broker or financial counsel to determine the current value, or visit OTCMarkets.com and enter ticker HLOC.



ELECTRONIC DEPOSITS (DWAC AND DRS):

  • WHAT IS DWAC AND DRS PROFILE?

    DWAC (Deposit Withdrawal At Custodian) is a means through which your shares can be deposited into or withdrawn from your brokerage account electronically.


    DRS (Direct Registration System) is a service offering by The Depository Trust Company (DTC) that provides registered shareholders of the issuer with the option of holding their assets (shares) on the books and records of the transfer agent in book-entry form instead of a physical stock certificate. DRS Format allows shares to be transferred between a broker dealer and the transfer agent electronically. DRS shares are held in the name of the registered shareholder and are represented by a DRS Transaction Statement or DRS Advice. DRS shares cannot be lost, thus avoiding the cost and effort involved in replacing lost certificates. The shareholder retains full ownership of the shares as well as all the traditional voting rights and privileges of being a share owner.

  • WHAT IS THE DIFFERENCE BETWEEN DWAC AND DRS PROFILE?

    Both systems essentially accomplish the same thing: your shares will be moved from your ClearTrust account to your brokerage account, or vice versa. The key difference is that all DWAC movements require Medallion Guaranteed stock power (just like a traditional transfer), whereas DRS PROFILE movements are entirely paperless.

  • I WOULD LIKE TO DEPOSIT STOCK INTO MY BROKERAGE ACCOUNT USING DWAC. WHAT SHOULD I DO?

    Restricted shares cannot be deposited into a brokerage account. The first step, therefore, is to ensure that your shares are unrestricted. Follow the steps outlined above for removing the restrictive legend from your shares. Once your shares are unrestricted, you may proceed with the stock deposit process: Request your broker to open a DWAC deposit request. Your broker should use TA# 50246.


    Simultaneously mail us an original stock power, signature guaranteed, along with an instruction letter to DWAC your shares. Once the original stock power is received and the broker’s request is opened, we will be able to complete your deposit request.


    Please note that a transfer agent cannot initiate a DWAC deposit request. It must be initiated by the broker.

  • I WOULD LIKE TO DEPOSIT STOCK INTO MY BROKERAGE ACCOUNT USING DRS PROFILE. WHAT SHOULD I DO?

    Restricted shares cannot be deposited into a brokerage account. The first step, therefore, is to ensure that your shares are unrestricted. Follow the steps outlined above for removing the restrictive legend from your shares. Once your shares are unrestricted, you may proceed with the stock deposit process: Request your broker to open a deposit request via DRS PROFILE. Your broker should use LPA# 7997. This process is entirely paperless. You do not need to send any paperwork to ClearTrust.



NOTE: The information provided in our FAQ section is general information only and is not to be taken as legal advice. The information may become inaccurate and is subject to change without notice.



Share by: