SHAREHOLDER RESOURCE CENTER

ACCESS CLEARCONNECT ACCOUNT

Log in to view your account details, update your contact information, view investor updates, and more.

First time accessing account online? Email inbox@cleartrusttransfer.com or call 813-235-4490 to sign up.


How can we help you?

  • Sign up for ClearConnect.

    Email inbox@cleartrusttransfer.com or call 813-235-4490 to sign up.

  • Move My Certificates to Book Entry.

    Simply send your original certificates to ClearTrust along with an instruction letter. Please note that you must send one instruction letter per issuer company. If you hold certificated shares in both WEA and ARC, you must submit two separate instruction letters.

  • Reset My Password for ClearConnect.

    1. Click here
    2. Click "Forgot Password"

  • View Account Statement or Recent Activity

    1. Log into ClearConnect
    2. Click "Forms and Documents" 
    3. Select "Account Statement" from the menu options

    -OR-

    1. Log into ClearConnect
    2. Click "Account Details"

  • Update Contact Information

    1. Log into ClearConnect
    2. Click "Action Items" 
    3. Select "Change Address" from the menu options
    4. Complete and submit.

  • Transfer Shares

    1. Click "Transfer Shares" for the appropriate company in the forms list below. 
    2. Complete the form, following the instructions therein. 
    3. Sign the form, have it Medallion Guaranteed if necessary, and send the original to ClearTrust at our address stated on the form. 

  • Update ACH Details for Dividends

    1. Log into ClearConnect
    2. Click "Action Items" 
    3. Select "Dividend Options" from the menu options
    4. Complete and submit.

  • Enroll in Dividend Reinvestment Plan or Change Enrollment Details

    1. Click "Dividend Reinvestment Plan Enrollment Form" for the appropriate company in the forms list below. 
    2. Complete the form, following the instructions therein. 
    3. Sign the form and mail it to ClearTrust at our address of record or submit it securely to ClearTrust online at this link.

  • Certify Taxpayer ID to Prevent Backup Withholding

    1. Complete this form. 
    2. Mail it to ClearTrust at our address of record or submit it securely to ClearTrust online at this link.

Library of Forms

FAQ

  • How do I access my ClearConnect account?

    All shareholders holding stock as of February 28, 2022 were sent ClearConnect access instructions in the mail. Click on the "Access Account" link and then follow the instructions in the mailing you received. Please note that your zip code must be entered exactly as it appears in the instruction form. If you did not receive the mailing and would like access instructions, please contact us.

  • Why are my shares restricted?

    All shares of privately held companies are "restricted" unless the shares are registered with the SEC or qualify for an exemption to registration. Because W. E. Aubuchon Co., Inc. and Aubuchon Realty Company, Inc. are both private companies, all shares are technically considered restricted. This restriction does not prevent you from selling, gifting, or otherwise disposing of the shares in a manner that is compliant with company bylaws and state regulations. Rather, it simply restricts you from being able to freely sell the shares in the open marketplace. For more information about restricted shares, please click here.

  • Why do I see a "Stop" on my shares when I log in to ClearConnect?

    A "Stop" is a generic industry term that refers to any sort of restriction or special legend that might be applicable to your shares. In the case of both W. E. Aubuchon Co., Inc. and Aubuchon Realty Company, Inc., there are three types of stops:

    • Restricted. This is the general restriction on every share of company stock, described above.
    • Lock-Up. This is a special restriction on your shares stipulating that your shares are non-transferrable for three years from the date of issuance. For detailed terms and conditions of the lock-up, please review your purchase agreement.
    • Lost Certificate. This restriction indicates that you have reported your stock certificate lost. If your certificate is no longer lost and you know where your certificate is, please contact us so that we may remove this restriction from your certificate. Note: This stop is not applicable to book entry shares as no certificate exists in this case.

  • Why should I move from certificate to book entry shares?

    There are many advantages to holding your shares in book entry (digital) form:

    • Eliminates risk of loss
    • Makes future transfers easier
    • Saves time and money
    • Reduces paper usage and carbon footprint
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